How do I stop the auto-renewal?

All individual EMsono subscriptions renew automatically in one year.  We will send you an email as your subscription is about to renew as a reminder.  If you decide you will not be renewing your EMsono subscription you can follow these steps to stop the auto-renewal.

  1. Log into EMsono.com
  2. When you log in you will be taken to the Dashboard.  Please click on Billing Information.

    Dashboard---Billing_Information.png

  3. At the bottom of the Billing Information page is the cancel subscription button.  Review the language and then click the button that reads, "I UNDERSTAND, END MY SUBSCRIPTION".

Billing-Information---Cancel_Subscription.png

 

This will stop your recurring subscription, but you will be able to use your subscription fully until your current expiration date.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk